Returns & Exchanges
At Tiffanylampusa, we want you to be completely satisfied with your handcrafted lighting; if your order isn't a perfect fit for your home, you can return it within 30 days of delivery. All returned items must be in their original packaging and in resalable condition to qualify for a full refund.
Initiate Your Return
Contact our customer support team via email with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully repack the lamp in its original styrofoam and cardboard boxing to prevent glass breakage during transit, ensuring all hardware and bulbs are included.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package to our designated return warehouse address provided in your RMA instructions.
Receive Your Refund
Once our quality control team inspects the returned fixture, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing